FAQ

1. What services does your company provide?
At Prime Solutions London, we offer professional cleaning services for Airbnb properties, homes, offices, and post-refurbishment projects across London. Our expert team provides deep cleaning, regular maintenance, office cleaning, and after-refurbishment cleaning to ensure every space is spotless and refreshed.

For Airbnb hosts, we take care of linen and towel replacement, supply restocking, and full property organisation, helping maintain 5-star guest experiences. Homeowners and businesses can rely on us for one-off deep cleans or scheduled cleaning services, ensuring a consistently fresh and hygienic environment.

2. How can I schedule a cleaning service for my Airbnb property?
Scheduling a cleaning service with Prime Solutions London is quick and hassle-free! Simply visit our website and fill out the booking form with your property details, preferred date and time, and any specific cleaning requests.

Alternatively, you can contact us directly by phone or email to arrange your booking:
📞 07835732810
📧 info@primesolutionslondon.com

Once we receive your request, our team will confirm your booking and schedule a professional cleaner to visit your property at the agreed time.

3. How much does your cleaning service cost?
Our cleaning service pricing depends on the size of your property, type of cleaning, and specific requirements. We offer competitive rates and ensure transparent pricing with no hidden fees.

For a personalized quote, contact our team:
📞 07835732810
📧 info@primesolutionslondon.com

We’ll assess your cleaning needs and provide a detailed price estimate tailored to your property.

4. Are your cleaners experienced and trustworthy?
Yes, all our cleaners are experienced professionals who have undergone thorough background checks and training. We take the security and trustworthiness of our staff very seriously to ensure the highest level of service and peace of mind for our clients.

5. Can you accommodate last-minute cleaning requests?
We understand that unexpected situations arise, and you may need a last-minute cleaning service in London. While we always recommend booking in advance to secure your preferred time slot, we do our best to accommodate urgent cleaning requests based on availability.

6. What cleaning products and equipment do you use?
At Prime Solutions London, we use high-quality, professional-grade cleaning products and state-of-the-art equipment to ensure the best cleaning results. While we offer eco-friendly, non-toxic cleaning solutions upon request, we tailor our approach to suit each client's preferences and cleaning needs.

Our goal is to provide a safe, hygienic, and effective cleaning service, whether for homes, offices, or Airbnb properties. If you prefer environmentally friendly cleaning products, just let us know when booking!

7. Do you offer additional services such as laundry and restocking supplies?
Yes! In addition to our professional cleaning services, we offer laundry services for Airbnb properties, including linen and towel changeovers to keep your rental fresh and guest-ready.

We also provide restocking of essential supplies, such as:
✔ Toiletries (shampoo, soap, toilet paper)
✔ Kitchen essentials (tea, coffee, dish soap)
✔ Cleaning supplies (sponges, detergent, bin liners)

Our goal is to ensure your Airbnb property is always well-equipped and ready for new guests, helping you maintain a seamless hosting experience.

8. What areas in London do you serve?
We provide professional cleaning services across London, covering both central and suburban areas. Whether you need Airbnb, home, office, or post-refurbishment cleaning, our team is available in multiple locations.

9. Can you customise the cleaning service to suit my specific needs?
Absolutely! We understand that every property and host has unique requirements. We are more than happy to tailor our services to meet your specific needs and preferences. Simply let us know your requirements, and our team will work closely with you to create a customised cleaning plan.

10. How do I make payments for the cleaning service?

We accept various convenient payment methods, including online payments through our secure platform. Once your cleaning service is confirmed, we will provide you with detailed payment instructions and options.