FAQ

1. What services does your company provide?
Our company provides comprehensive cleaning and organising services for Airbnb properties in London. We offer professional cleaning, linen and towel change, restocking of supplies, and organisation of the space to ensure a seamless experience for both hosts and guests.

2. How can I schedule a cleaning service for my Airbnb property?
Scheduling a cleaning service is easy! Simply visit our website and fill out the booking form with your property details, preferred date and time, and any specific requirements. Our team will then confirm your booking and arrange for a cleaner to visit your property at the scheduled time.

3. How much does your cleaning service cost?
The cost of our cleaning service varies depending on the size of the property and specific cleaning requirements. We offer competitive pricing and provide detailed quotes based on individual property assessments. Please contact our team for a personalised quote tailored to your property.

4. Are your cleaners experienced and trustworthy?
Yes, all our cleaners are experienced professionals who have undergone thorough background checks and training. We take the security and trustworthiness of our staff very seriously to ensure the highest level of service and peace of mind for our clients.

5. Can you accommodate last-minute cleaning requests?
We understand that circumstances can change, and last-minute cleaning requests may arise. While we always recommend booking in advance to secure your preferred time slot, we do our best to accommodate urgent requests based on availability. Contact our team directly to discuss your specific needs.

6. What cleaning products and equipment do you use?
We use high-quality, eco-friendly cleaning products and state-of-the-art equipment to ensure effective and safe cleaning practices. Our products are non-toxic and environmentally friendly, promoting a clean and healthy environment for both guests and hosts.

7. Do you offer additional services such as laundry and restocking supplies?
Yes, in addition to cleaning, we offer laundry services including linen and towel changeovers. We also provide restocking of essential supplies such as toiletries, kitchen essentials, and cleaning supplies, ensuring your Airbnb property is always well-equipped for guests.

8. What areas in London do you serve?
We provide our services across various areas in London, covering both central and suburban locations. Please check our website or contact our team to inquire about the specific area where your property is located.

9. Can you customise the cleaning service to suit my specific needs?
Absolutely! We understand that every property and host has unique requirements. We are more than happy to tailor our services to meet your specific needs and preferences. Simply let us know your requirements, and our team will work closely with you to create a customised cleaning plan.

10. How do I make payments for the cleaning service?

We accept various convenient payment methods, including online payments through our secure platform. Once your cleaning service is confirmed, we will provide you with detailed payment instructions and options.